Soon after my joining Rittman Mead, my first assignment was to explore the suitability of the Oracle Digital Assistant for a customer requirement. The prospect of diving deeper into and understanding more about what powers a chatbot or digital assistant (combining one or more bots) was quite exciting. In the last year, having spent a good amount of time researching, experimenting, writing and speaking about the technology; I thought it would only be fair to have a record of m